Privacy Policy

CTM Marine Website & CTM Pro Mobile Application
Last updated: March 2026

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CTM Marine LLC ("CTM Marine", "we", "our", or "us") respects your privacy and is committed to protecting information handled through our website and mobile applications.

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This Privacy Policy explains how information is handled when you use:

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1. Company Information

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CTM Marine LLC
10801 NW 33rd St
Doral, FL 33172
United States

Website: https://ctm-marine.com
Email: support@ctm-marine.com

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2. Website Privacy

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Information We Collect

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When you interact with our website, we may collect the following information.

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Information You Provide

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If you submit an inquiry, dealer request, or support form, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Vessel or product inquiry details
  • Dealer or service partner information

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Automatically Collected Information

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When visiting the website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visits
  • Referring website

This information is used to improve website functionality and user experience.

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How Website Information Is Used

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Information collected through the website may be used to:

  • Respond to customer inquiries
  • Provide product or technical support
  • Connect users with authorized dealers or service partners
  • Improve website performance and user experience
  • Ensure website security

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Dealer and Partner Network

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CTM Marine products are sold and serviced through authorized dealers worldwide.

If you submit a request for information, installation, or service, your contact information may be shared with an authorized dealer or service partner in your region in order to assist you.

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Cookies

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Our website may use cookies or similar technologies to analyze website traffic and improve user experience.

You may disable cookies through your browser settings, although some website functionality may be limited.

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Data Sharing

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CTM Marine LLC does not sell or rent personal information.

Information may be shared only:

  • with authorized CTM Marine dealers or service partners
  • with service providers supporting website operation
  • when required by law or legal process

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3. CTM Pro Mobile Application

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Overview

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CTM Pro is designed to monitor and control marine HVAC systems connected to a vessel network.

The App does not require users to create an account and does not collect personal information such as names, email addresses, or phone numbers.

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Information Processed by the App

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The App may process the following types of system information:

  • HVAC system telemetry and operating data
  • Temperature readings and climate control settings
  • Device configuration data
  • Diagnostic and error logs

This information is used solely to operate and monitor the connected HVAC system.

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How Information Is Used

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Information processed by the App is used to:

  • Display HVAC system status and environmental readings
  • Allow users to control temperature, fan speed, and zone settings
  • Provide alerts and system notifications
  • Assist with system diagnostics and troubleshooting

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The App does not use system data for advertising, marketing, or user tracking.

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Data Storage

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Depending on system configuration, system data may be stored:

  • locally on the mobile device running the App
  • on onboard HVAC controllers installed on the vessel
  • on remote monitoring platforms if such services are enabled by the system owner

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CTM Marine LLC does not collect or maintain a centralized database of personal user information through the App.

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Data Sharing

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CTM Marine LLC does not sell, rent, or share personal data with third parties.

System data may be transmitted only to:

  • connected HVAC controllers
  • onboard vessel systems
  • authorized monitoring platforms

This transmission occurs only to enable operation of the HVAC system.

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Security

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CTM Marine LLC implements reasonable technical measures designed to help protect data transmitted between the App and connected HVAC equipment.

However, no electronic communication or storage system can be guaranteed to be completely secure.

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Third-Party Services

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In some configurations, the App may communicate with third-party services used for:

  • remote monitoring
  • fleet management
  • IoT telemetry platforms

These services operate under their own privacy policies.

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4. Children's Privacy

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Neither the CTM Marine website nor the CTM Pro App are intended for children under the age of 13.

CTM Marine does not knowingly collect personal information from children.

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5. Changes to This Privacy Policy

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CTM Marine LLC may update this Privacy Policy from time to time.

Updates will be posted on this page and will include an updated Last Updated date.

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6. Contact Information

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If you have questions about this Privacy Policy, please contact:

CTM Marine LLC
Website: https://ctm-marine.com
Email: support@ctm-marine.com

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